Confirm the Publisher server has primary status and subscriber has secondary statusĨ. – utils system upgrade status – it should return upgrade successfulħ. Run the following CLI on Publisher CUCxn: The server automatically switchers to new version.Ħ. Run Software Upgrades on Cisco OS Admin WebGUI: Go to vSphere client, edit VM settings to change OS on from RHEL5(32-bit) to RHEL6(64-bit)ĥ. # Run the following steps on Publisher node first, then Subscriber node(s).
#Cisco cucm 8.6 upgrade license install
Install the following COP file via Software Upgrade on both Pub and Sub: – utils iothrottle disable (to speed up upgrade by disabling the throttling if upgrade is done during maintenance window)ġ. Go to Cisco Unity Connection Serviceablity | Tools | Cluster Management. Note that during the whole upgrade process, you cannot leave or retrieve any voicemail, until the Publisher server is up and running.ġ. If you have Pub and Sub server, always complete the Pub server first. If you cannot add “Reporting capability” to any users, you need to rename the AppAdmin username. CSCuc11125 – Application Admin does not retain the role of a super admin in CUIC Upgrade Desktop Client – Tools > Plug-ins > Cisco Unified CCX Desktop Suites.ģ. – Settings > Version > Switch Version > OKġ. Run Software Upgrade via OS Admin WebGUI, in this sequence Increase the vRAM to 8GB, change OS to RHEL6 64-bit. Utils reset_application_ui_administrator_passwordĤ. Utils reset_application_ui_administrator_name
If you want to reset the AppAdmin credential, run CLI command: Make sure you have OS Admin credential and AppAdmin Credential. Version 11+ is exclusively Finesse only.ġ.
UCCX v10.6 is the only version that allows CAD and Finesse to run simultaneously and the last version that allow desktop application.
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